Partners in Wine is an independent wine and spirits merchants in Goring.

This privacy policy explains how we use any personal information we collect about you when we use this information.

What information do we collect about you. We collect information about you when you register with us or place an order. The information we collect and retain may include: your name, address, email address and phone number.

How do we collect this information. The information we collect from you is obtained when you sign up to our cru card scheme (in shop) or when you use our web page (via cookies). If you were to sign up for our newsletter via the web we would retain your email address. You can find out about our cookie policy below.

How we store your information. The personal information provided by you is entered into the till system which will retain your purchasing history when you use your cru card to collect points.

The data on the till is password protected and the system has a full data protection compliance registration in place.

The card copies of your information are kept locked and secure at all times.

Why do we want your information. Having your personal information allows us to invite you to events that may be of interest to you. We can also inform you of special offers or new stock quickly without the need for you to be constantly checking. Your purchasing history assists in making sure that any contact we make with you is tailored to your choices and ensures you are not contacted by us needlessly.

We will retain your shopping history and use details of the products you have previously purchased to make suggestions to you for other products which we believe you will also be interested in. We can also remind you of previous purchases should you forget.

How we may use this information. We may use this information to process and deliver you an order and update you on information regarding products you have ordered.

If you use our website we also collect information through the use of cookies, you can find information on our cookies in the relevant section below.

If we courier your order to you, your shipping address, email address and phone number will be uploaded to our courier’s website to enable them to deliver your order. Our current courier is APC

How will we contact you. Contact will be made by email, if you have supplied us with your email address. You can ask for your email to be removed at any time if you do not wish to be contacted.

Data on this web page

Cookies. Cookies are text files placed on your computer to collect standard Internet log and visitor behaviour information. This information is used to ensure you get the best experience when using our site as they allow the site to remember things like search history and your username.

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We also use Google Analytics cookies (anonymous session cookies) that track your time on the website to help you navigate the website and make the most of the features. These are short term cookies that disappear when you close your browser.

This software also monitors the website visitors, to track it’s usage to better understand how it is used. This software leaves a cookie on your hard drive to track and monitor your engagement and usage but will not store, save or collect personal information.

Correction or removal of your data. You have the right to see a copy of your information, have it changed or removed entirely.

If you wish to have anything changed or removed, contact us at any time.

Data sharing. We never sell or share your personal information unless we are required to do so by law.

Changes to our privacy policy. We keep our privacy policy under regular review and place any updates on this web page. This page was last updated on 23rd March 2024